Kebijakan pengembalian uang

Kebijakan pengembalian uang
Thank you for shopping at [Your Store Name]. If you are not entirely satisfied with your purchase, we're here to help.


You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us

If you have any questions on how to return your item to us, contact us

In the unlikely event that your item arrives damaged or is defective, please contact us immediately. We will guide you through the return process and either replace the damaged/defective item or issue a refund, as per your preference.


If you need to exchange an item for a different one, contact us. You will be responsible for the return shipping, but we will cover the shipping cost of the replacement item.


If you wish to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a refund. If the order has been shipped, you will need to follow the standard return process.

Remember, at ecentio, your satisfaction is our top priority, and we are committed to providing you with a positive shopping experience.